2024 was a milestone year for the travel industry as volumes and traffic finally surprised pre-pandemic levels from 2019. 2024 was also a banner year for business and corporate travel with a record $1.5 trillion expected to be spent on business related trips. The outlook for 2025 continues to be positive as in-person meetings and […]
The Case for Machine Learning and Business Travel Read More »
At the core of the travel business is customer, or guest, services. Travel providers depend on customer facing teams to deliver services and experiences expected by clients that patronize the brand. With the COVID-19 pandemic in the distant horizon, the travel industry is still feeling some of the effects of global lockdowns in shortages of
Next Level Travel Training and Benefits with hospit-AI-lity Read More »
The travel industry has always been quick to adopt the latest innovations in an effort to create efficiencies and drive business. Artificial Intelligence based technologies have found effective and practical application within the industry and travel consumers are ramping up use of the innovation. A 2024 Phocuswire survey found that 46% of respondents used Generative
AI Use in Travel Ramps Up Read More »
Climate change is somewhat of a controversial subject that is still under debate in political and scientific spheres. Insurance companies, however, would strongly argue that climate change does exist as increasingly severe weather patterns and wildfires caused by drought continue to drive consumer losses higher. Unfortunately, the travel business is a big contributor to global
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The travel business was able to regain its footing in 2024, finally surpassing 2019 volume and traffic levels but one category continues to grow consistently even in the face of questionable worldwide economics and a changing political landscape. Medical travel, also known as medical tourism and wellness tourism, has increased in popularity as those very
Assistive Technologies Elevate Medical Travel Experiences Read More »
2024 was a banner year for the travel industry as traffic and volumes finally met and surpassed 2019 levels. With the pandemic lockdowns in the past, travel businesses remain optimistic for growth as normalized demand returns to the market. But not all pandemic effects have passed and travel providers are still struggling to hire effective
AI Technology Creates Powerful Training Tools for Travel Businesses Read More »
One of the great technology adoptions in travel is the smartphone. Their portable and connected nature combined with extended functionality beyond communications has made mobile devices the must-have, go-to travel accessory over the last decade. A 2022 survey by passport-photo.online suggested that 71% of American travelers check their smartphones 2-5 times per hour while on
Travel Providers Aim to Elevate Guest Experiences with Technology Read More »
One of the great milestones for payment technology was the mass adoption of the internet and the explosion of ecommerce. Businesses that sold goods and services online needed a way for customers to pay and this gave birth to the next generation of payment technology. The online digital world also created seismic shifts in the
A Golden Era for Travel Payment Technology? Read More »
2024 is earmarked to be the first year that travel volumes return to growth since 2019, the start of the COVID 19 pandemic. With demand for travel ramping up, demand for mobile travel apps continues to rise in tandem as travelers look for more functionality from their mobile devices while on trip. Venture capital to
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The way people work is changing and while working from home has been around for decades, the stay-at-home orders during the Covid 19 pandemic brought ‘remote work’ in the mainstream. Many companies have turned to remote work as a cost saving measure and as a way to attract top talent. As connectivity technology continues to
Technology Trends for Digital Nomads Read More »