Author name: D Edward Levy

AI Technology Benefits Both Sides of the Travel Business

A recent Statista report suggested that just over half of travel business leaders surveyed use some form of generative article intelligence technology to assist users in booking and making travel purchases. 48% of that group also indicated use of GenAI in travel research and recommendations. Just based on the mood of the industry, AI technology

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Mobile Travel App Trends Heading into the New Year

Travel and technology have always paired well together and the industry is always quick to adopt new innovations that can drive business and experiences. Travel consumers especially have come to depend on their mobile devices and have prioritized smartphones as an essential component to a successful travel experience instead of a neat travel gadget. An

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Cryptocurrency Adoption in the Travel Industry Forges Ahead

The digital revolution sparked innovations in banking and currencies, creating a movement towards a cashless society. Some countries have begun to slowly eliminate fiat currency all together. Canada, for instance, stopped producing and distributing pennies in 2013. A more recent innovation that spurred another currency revolution is blockchain technology. Blockchains power digital currencies, or cryptocurrencies,

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Innovations in Technology Can Mitigate Challenges in Travel Hiring

Travel and tourism are set to fully rebound from 2019 levels this year but some post-pandemic effects still linger within the industry, most notably, frontline staffing hiring and retention. North American and European travel markets are still grappling with shortages in customer facing teams and an extremely high turnover rate at 70%. Hotels, resorts and

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